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All you need
to know.

Our quest,
your journey.

Treating cancer begins with diagnosis and continues during and long after treatment. Cancer Care Associates provides care and guidance to help you have the best possible quality of life, no matter where you are on the cancer journey.

Your first appointment.

There are several important items to bring on your first visit. To ensure that your medical team obtains all the necessary background information to correctly treat you, please bring:

  • Referring letters from your doctors
  • List of medications with information on the dose and frequency
  • Any imaging or results relevant to your condition

Also, to ensure you receive all the benefits available to you, please bring:

  • Your Medicare card
  • Veterans affairs entitlement card
  • Health fund details
  • Contact and next of kin details

Please visit our clinics page to find our more about your local clinic including directions, parking and more.

Mobile Phones
Mobile phones can interfere with electronic medical equipment, so we ask that you consult with staff prior to using them within the centre.

Valuables
We encourage you to leave anything of value at home, particularly valuable jewellery, as we are unable to accept responsibility for the loss of valuables or money.

Smoking Policy
Cancer Care Partners clinics and their surrounds are a smoke-free environment. We ask all our patients and visitors to respect this policy within the Centre’s environs.

Managing your treatment.

Learn about the possible side effects and ways to manage them.

Many cancer treatments come with side effects. Below are some strategies to deal with these symptoms so that you can concentrate on fighting cancer:

Fatigue is the most common symptom experienced by cancer patients. Fatigue is treatable; however, most patients do not report symptoms to their doctor in the belief that it may not be “important.” Cancer-related fatigue can have a serious impact on quality of life, as well as physical symptoms.

Just having cancer can cause fatigue. Other causes include:

  • Aggressive surgery, chemotherapy or radiation treatments.
  • Chemotherapy-induced anemia.
  • Sleep disorders.
  • Emotional distress.
  • Pre-existing medical conditions: uncontrolled diabetes, thyroid problems, heart disease or rheumatoid arthritis.

Coping with fatigue can include:

  • Regular exercise
  • Limiting naps
  • Avoiding alcohol, caffeine, chocolate, and nicotene
  • Maintaining regular sleeping patterns.
  • Do not read or watch TV in the bedroom.

About one-third of patients being treated for cancer experience pain, which can take many forms. It may be short-lived or long-lasting, mild or severe, or affect one or a few organs, bones or organ systems. Since each patient’s pain is unique, cance pain management treatment plans must be tailored to address individual needs.

Causes of Cancer Pain can include:

  • Pain from the tumour
  • Treatment-related pain
  • Post-operative pain.

Treating pain can include:

  • Non-opioids for mild to moderate pain.
  • Opioids for moderate to severe pain.
  • Antidepressants & Antipileptics for tingling and burning pain.
  • Steroids for pain caused by swelling.

How pain medicine is taken:

  • Oral
  • Rectal suppositories
  • Transdermal patches
  • Injections

Some cancer treatments can cause nauea (upset stomach), but there are medicines to prevent nausea and vomiting. Please talk to your doctor or nurse if you are experiencing nausea. You can either take medicines by mouth or intravenously (through a vein) when you have chemotherapy.

We are here to answer your questions, and to help you feel prepared for your treatment.

Getting
support.

Discover the many ways our helpful staff can assist you.

At Cancer Care Associates, help is always available. We understand a cancer diagnosis and subsequent treatment can be an extremely stressful experience. With the support of local health care  professionals, we can resolve any problems, provide if required patient advocacy and make sure your experience is the best it can be.

The Cancer Care Coordinator is an experienced Nurse who has an understanding of cancer diagnosis and services available to assist and support you and your family throughout your cancer journey. The Cancer Care Coordinator acts as a patient advocate, coordinating care for people with cancer, providing information, support and referral services.

People effected by the diagnosis and treatment of cancer often find this to be a trying time. A cancer diagnosis can bring a range of concerns for individuals and families. Would you like support during your cancer journey? A free and confidential service is available for those living with cancer and their families.

The Breast Nurse is a specially trained nurse who acts as a patient advocate, coordinating care for women with breast cancer, their families and carers. In doing so they work to ensure physical, psychological and basic support needs are met. We thank the McGrath Foundation for the ongoing support for this vital position.

Qualified Dieticians are available to help support patients during treatment. Many people can follow a normal diet and maintain their usual weight throughout cancer treatment. However, if you’re having symptoms and side effects due to cancer or its treatment, this may make it difficult to eat well. A qualified Dietician can help support you through treatment and learn more about food and nutrition to help manage treatment side effects.

We are here to answer your questions, and to help you feel prepared for your treatment.

Your rights & responsibilities.

Whilst under the care of Cancer Care Centre’s and their staff, each patient has the right to expect:

Fees &
charges.

As treatment length and nature varies greatly between patients, costs of treatment also differ. If you would like information on the fees associated with the treatment you are to receive, please contact us or speak with one of the care team.

Radiation Therapy is generally an outpatient procedure, whereas Chemotherapy is frequently an inpatient procedure, therefore there are large differences between the billing methods used for these two forms of treatment. These rules are laid down by the government and health funds and are what determines your eligibility for coverage and the level of financial assistance available to you.

Support
services.

Australian Red Cross Lifeblood - having a transfusion

Lifeblood collects, tests, processes and distributes all blood in Australia. Find out what questions to ask your doctor about transfusion, what will happen on the day and what to expect afterwards.

Bowel Cancer Australia

Bowel Cancer Australia provides a wide range of support services to people affected by bowel cancer. They offer a helpline where you can speak with a range of health professionals including nurses, nutritional advisors and other related professionals. Bowel Cancer Australia also offers peer-to-peer support networks, online forums and shares patient stories. Tel: 1800 555 494

Breast Cancer Network Australia

Breast Cancer Network Australia is a national organisation that works to ensure Australians affected by breast cancer receive the very best support and information appropriate to their individual needs. Tel: 1800 201 528

Can Assist

Can Assist is committed to ensuring that all people, regardless of where they live in NSW, have equitable access to cancer treatment and care. By providing financial assistance, practical support and raising awareness of the inequities, our volunteer network ensures that country people are given the same opportunities and treatment choices as those who live in city centres.

Cancer Council

Cancer Council offer a wide-range of information, support services and groups, advice, accommodation options and practical assistance for those with cancer. The Cancer Council offers a free telephone information and support service. Specially trained professionals provide access to a wide-range of cancer information, support services and groups, practical advice, counselling and can assist with accommodation requirements. Tel: 13 11 20

CanTeen

CanTeen supports, develops and empowers young people between the ages of 12-24 living with cancer. They provide counselling, support, information and useful resources for young people living with cancer, their siblings or children whose parent/ primary carer has cancer. Tel: 1800 835 932

Carers Australia

Carers Australia provides specialist services across Australia for carers who may be supporting you throughout treatment. Services include: providing advice, counselling programs and a young carers program. Tel: 1800 242 636

Leukaemia Foundation

Leukaemia Foundation provides personalised and practical support to people affected by blood cancers including useful information, emotional and educational support, as well as accommodation and transport options. Tel: 1800 620 420

Lilier Lodge

Lilier Lodge provides accommodation for people undergoing cancer treatment at nearby facilities including the Riverina Cancer Care Centre, Wagga Wagga Base Hospital and Calvary Hospital. When vacancies allow, we extend our hospitality to people travelling for other medical appointments.

Prostate Cancer Foundation Australia

Prostate Cancer Foundation Australia is a national organisation acting to reduce the impact of prostate cancer on Australian men, their families, carers and the community. The organisation supports prostate cancer patients and their families by providing access to information and resources, support groups and prostate cancer specialist nurses. Tel: 1800 220 099

Ovarian Cancer Australia

Ovarian Cancer Australia supports people affected by ovarian cancer. They run several different types of support group services including group meetings, phone support, information for patients, carers, family and friends and online forums. Tel: 1300 660 334

Rare Cancers Australia

Rare Cancers Australia (RCA) is a charity whose purpose is to improve the lives and health outcomes of Australians living with rare and less common cancers. RCA offers several services including: creating a patient community, patient support programs, research and fundraising efforts to assist with the costs associated with rare cancer treatments. Tel: 02 4862 2768

Redkite

Redkite is an Australian cancer charity providing essential support to children and young people with cancer, and the family and support network who care for them. Tel: 1800 733 548